Who is responsible for processing your data?
Company Name: LUCKY RENT A SCOOTER S.L.
Tax ID: B56575640
Data Protection Officer: Oscar Manero Chinchetru
Address: CARMEN MONTES 72, 29620 TORREMOLINOS, MALAGA, SPAIN
Telephone: +34 629011408
You can contact us in any way.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you review it, and if you have registered and access your account or profile, you will be informed of any changes.
What data do we collect through the website?
We may process your IP address, operating system or browser, and even the length of your visit anonymously. If you provide us with information in the contact form or email, you will be identified so we can contact you if necessary.
For what purposes will we process your personal data?
Respond to your questions (for example, about your coverage), requests, or petitions.
Contracting our services online.
Managing the requested service, responding to your request, or processing your request.
Providing information via electronic means regarding your request.
Providing commercial or event information via electronic means, provided express authorization exists.
Performing analysis and improvements to the Website regarding our products and services, and improving our commercial strategy and the information we provide you.
What is the legitimacy for processing your data?
Acceptance and consent of the interested party: In cases where completing a form and clicking the submit button is required to submit a request, completing this form necessarily implies that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms include a * symbol in mandatory fields. If you do not complete these fields, or do not check the privacy policy acceptance checkbox, the information will not be sent. It typically reads as follows: “□ I am over 14 and I have read and accept the Privacy Policy.”
Will we communicate electronically?
These communications will only be used to process your request, if it is one of the contact methods you have provided.
If we send commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all the technical means and measures at our disposal, according to the state of the art, to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be shared with third parties, except under legal obligation. Specifically, it will be shared with the State Tax Administration Agency and banks and financial institutions for payment of the service provided or product purchased, as well as with the data processors necessary for the execution of the agreement.
What rights do you have?
- To know whether or not we are processing your data.
- To access your personal data.
- To request rectification of your data if it is inaccurate.
- To request deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
- To request restriction of the processing of your data, in some cases, in which case we will only retain it in accordance with current regulations.
- To transfer your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new data controller you designate. This is only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency if you believe we have not provided you with proper service.
- To revoke consent for any processing to which you have consented, at any time.
- If you change any of your data, please let us know so we can keep it updated.
Do you want a form to exercise your rights?
- We have forms for exercising your rights. Request them by email, or if you prefer, you can use those prepared by the Spanish Data Protection Agency or third parties.
- These forms must be signed electronically or accompanied by a photocopy of your ID.
- If you are represented by someone, you must attach a copy of their ID or have them sign it electronically.
- The forms can be submitted in person, sent by letter, or by email to the Data Controller's address at the beginning of this text.
How long does it take us to respond to your exercise of rights?
It depends on the law, but within a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use cookies other than those necessary, you can consult the cookie policy by clicking on the corresponding link at the top of our website.
How long will we keep your personal data?
Personal data will be retained as long as you remain associated with us. Once you leave our service, the personal data processed for each purpose will be retained for the legally established periods, including the period in which a judge or court may require it pursuant to the statute of limitations for legal actions. The data processed will be retained until the aforementioned legal periods expire, if there is a legal obligation to retain it, or, if there is no such legal period, until the data subject requests its deletion or revokes the consent granted. We will retain all information and communications related to your purchase or the provision of our service for as long as the product or service warranties last, to address potential claims. For each processing or type of data, we provide you with a specific period, which you can consult in the following table:
Fichero | Documento | Conservación |
Clientes | Facturas | 10 años |
Formularios y cupones | 15 años | |
Contratos | 5 años | |
Recursos Humanos | Nóminas, TC1, TC2, etc. | 10 años |
Curriculums | Hasta el fin del proceso de selección, y 1 año más con tu consentimiento | |
Docs de indemnizaciones por despido. Contratos. Datos de trabajadores temporales. Control horario y de la jornada laboral | 4 años | |
Expediente del trabajador. | Hasta 5 años tras la baja. | |
Márketing | Bases de datos o visitantes de la web. | Mientras dure el tratamiento. |
Proveedores | Facturas | 10 años |
Contratos | 5 años | |
Control de acceso y videovigilacia | Lista de visitantes | 30 días |
Vídeos | 30 días bloqueo 3 años destrucción | |
Contabilidad | Libros y Documentos contables. Acuerdos socios y consejos de administración, estatutos de la sociedad, actas, reglamento consejo de administración y comisiones delegadas. Estados financieros, informes de auditoria Registros y documentos relacionados con subvenciones | 6 años |
Fiscal | Llevanza de la administración de la empresa, derechos y obligaciones relativos al pago de impuestos. Administración de pagos de dividendos y retenciones fiscales. | 10 años |
Información sobre el establecimientos de precio intragrupo | 18 años 8 años para transacciones intragrupo para los acuerdos de precios | |
Seguridad y Salud | Registros Médicos de Trabajadores | 5 años |
Medioambiente | Información sustancias químicas o sustancialmente peligrosas | 10 años |
Documentos relativos a permisos medioambientales Mientras se lleve a cabo la actividad. | 3 años tras el cierre de la actividad 10 años (prescripción delito) | |
Registros sobre reciclaje o la eliminación de residuos | 3 años | |
Subvenciones para operaciones de limpieza debe conservar los documentos de derechos y obligaciones, recibos y pagos. | 4 años | |
Informes sobre accidentes | 5 años | |
Seguros | Pólizas de seguros | 6 años (regla general) 2 años (daños) 5 años (personales) 10 años (vida) |
Compras | Registro todas las entregadas de bienes o prestación de servicios, adquisiciones intracomunitarias, importaciones y exportaciones a efectos de IVA. | 5 años |
Jurídico | Documentos Propiedad Intelectual e Industrial. Contratos y acuerdos. | 5 años |
Permisos, licencias, certificados | 6 años desde la fecha de expiración del permiso, licencia o certificado. 10 años (prescripción penal) | |
Acuerdos de confidencialidad y de no competencia | Siempre el plazo de duración de la obligación o de la confidencialidad | |
LOPD | Tratamiento de datos personales, si es diferente del tratamiento notificado a la AEPD | 3 años |
Datos personales de empleados almacenados en las redes, ordenadores y equipos de comunicaciones utilizados por estos, controles de acceso y sistemas de gestión/administración internos | 5 años | |
Datos de tráfico | Ley25/2007, de 18 de octubre, sobre conservación de datos relativos a las comunicaciones electrónicas y a las redes públicas de comunicaciones. | De 6 meses a dos años. |
Política de Privacidad actualizada a 30 de noviembre de 2022.